FAQ

Yes, Playa Norte and other nearby beaches offer facilities such as beach chairs, umbrellas, restrooms, and beachfront bars and restaurants.

Absolutely, Playa Norte is known for its calm, shallow waters, making it an ideal spot for families with children.

Yes, guests can enjoy various beach activities including snorkeling, swimming, beach volleyball, and sunbathing.

Playa Norte, El Cocal Beach, and Playa Centro are among the top beaches near Cuxos and Charlies, offering crystal-clear waters and soft white sands.

The hotel offers various room types including King Size Deluxe, Queen Size Deluxe, Family Rooms, and Penthouse Suites with pool and terrace.

Yes, free Wi-Fi is available for guests in all areas of the hotel.

The hotel features a beachfront restaurant and bar where guests can enjoy a variety of meals with a view of the Caribbean Sea.

Yes, the hotel provides a paid airport shuttle service for guests.

The hotel accepts major credit cards, including Visa, MasterCard, and American Express. Cash payments are also accepted.

Yes, a deposit is typically required to secure your booking. The amount may vary depending on the room type and booking conditions.

Yes, additional fees and taxes may apply. It’s advisable to check the booking details for a breakdown of all charges.

The cancellation policy varies depending on the booking rate and date. Review the specific terms and conditions at the time of booking for detailed information.

Yes, laundry services are available for guests. Additional charges may apply.

Yes, the hotel can arrange various recreational activities such as snorkeling, diving, and island tours.

Amenities include beachfront access, a restaurant and bar, room service, free Wi-Fi, airport shuttle service, and a concierge service.

Check-in is typically from 3:00 PM, and check-out is until 12:00 PM. Specific times can be confirmed with the hotel.

Extra beds and cribs are available upon request and are subject to availability. Additional charges may apply.

The hotel has designated smoking areas. Smoking in non-designated areas, including rooms, may incur penalties.

Changes to reservations can usually be made depending on availability and the terms of your booking. It is best to contact the hotel directly for assistance.